User experience (UX) in metaverse: realities and challenges

Authors

  • Claudia Bisset Delgado Design Thinking Service and Innovation Specialist of Leasba Consulting. León, España Author

DOI:

https://doi.org/10.56294/mr20229

Keywords:

User experience, Metaverse, User Experience Design

Abstract

User experience (UX) design is an interdisciplinary field that combines elements of psychology, computer science, and design. It is concerned with how a product or service is perceived by its users and how it meets their needs. UX designers work to ensure that a product or service is easy to use, efficient, and satisfying for the person using it. The purpose of this article is to describe some implications of User Experience (UX) in the metaverse. UX is relevant in the metaverse because it determines how people interact with and perceive virtual environments. This will involve working with a variety of stakeholders, including developers, designers, and users, to understand the goals and needs of the virtual environment and to create user experiences that are intuitive, engaging, and satisfying. The role of the UX professional in the metaverse will involve applying traditional UX design principles and techniques to the unique challenges and opportunities presented by virtual environments. There are several ways in which UX professionals can insert themselves into working in the metaverse. First of all, work with virtual reality (VR) and augmented reality (AR) companies, VR and AR companies are at the forefront of developing metaverse technologies, and they often hire UX professionals to help design and improve their products. UX professionals in the metaverse must be able to design for immersive and interactive environments that can be difficult to predict and control.

References

Allam AH, Dahlan HM. User experience: challenges and opportunities. Journal of Information Systems Research and Innovation 2013;3:28-36.

Moser C. User Experience Design. En: Moser C, editor. User Experience Design: Mit erlebniszentrierter Softwareentwicklung zu Produkten, die begeistern, Berlin, Heidelberg: Springer; 2012, p. 1-22. https://doi.org/10.1007/978-3-642-13363-3_1.

Rebelo F, Noriega P, Duarte E, Soares M. Using Virtual Reality to Assess User Experience. Hum Factors 2012;54:964-82. https://doi.org/10.1177/0018720812465006.

Choi Y. A Study on Factors Affecting the User Experience of Metaverse Service. IJISSS 2022;14:1-17. https://doi.org/10.4018/IJISSS.313379.

Jeon J-E. The Effects of User Experience-Based Design Innovativeness on User-Metaverse Platform Channel Relationships in South Korea. Journal of Distribution Science 2021;19:81-90. https://doi.org/10.15722/jds.19.11.202111.81.

Lee HJ, Gu HH. Empirical Research on the Metaverse User Experience of Digital Natives. Sustainability 2022;14:14747. https://doi.org/10.3390/su142214747.

Mystakidis S. Metaverse. Encyclopedia 2022;2:486-97. https://doi.org/10.3390/encyclopedia2010031.

Kato T, Nakano T, Horibe T, Takemasa M, Yamazaki Y, Shirai A. Cross-platforming “School life metaverse” user experience. SIGGRAPH Asia 2022 Posters, Daegu Republic of Korea: ACM; 2022, p. 1-2. https://doi.org/10.1145/3550082.3564200.

Song SW, Chung H, Chung D. The Effect of Space Size and Dialogue Topic on Metaverse UX. Journal of Korea Game Society 2022;22:65-76. https://doi.org/10.7583/JKGS.2022.22.1.65.

Hedrick E, Harper M, Oliver E, Hatch D. Teaching & Learning in Virtual Reality: Metaverse Classroom Exploration. 2022 Intermountain Engineering, Technology and Computing (IETC), 2022, p. 1-5. https://doi.org/10.1109/IETC54973.2022.9796765.

Rameshwar JR, King GS. Caribbean Metaverse Development: A Literature Review Perspective. Journal of Metaverse 2022;2:83-99. https://doi.org/10.57019/jmv.1120470.

Sutopo AH. Developing Teaching Materials Based on Metaverse. Banten: Topazart; 2022.

Shin D. The actualization of meta affordances: Conceptualizing affordance actualization in the metaverse games. Computers in Human Behavior 2022;133:107292. https://doi.org/10.1016/j.chb.2022.107292.

Mirza-Babaei P, Robinson R, Mandryk R, Pirker J, Kang C, Fletcher A. Games and the Metaverse. Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play, New York, NY, USA: Association for Computing Machinery; 2022, p. 318-9. https://doi.org/10.1145/3505270.3558355.

Cui H, Xu Z, Yao C. Will the Metaverse Be the Future of the Internet?, Atlantis Press; 2022, p. 2165-70. https://doi.org/10.2991/assehr.k.220504.392.

Kraus S, Kanbach DK, Krysta PM, Steinhoff MM, Tomini N. Facebook and the creation of the metaverse: radical business model innovation or incremental transformation? International Journal of Entrepreneurial Behavior & Research 2022;28:52-77. https://doi.org/10.1108/IJEBR-12-2021-0984.

Downloads

Published

2022-12-28

How to Cite

1.
Bisset Delgado C. User experience (UX) in metaverse: realities and challenges. Metaverse Basic and Applied Research [Internet]. 2022 Dec. 28 [cited 2024 Dec. 1];1:9. Available from: https://mr.ageditor.ar/index.php/mr/article/view/20